Vehicle advertised was not available. Had to upgrade to next level. Had to pay extra. Quite new vehicle so great to drive in comfort. All great otherwise.

Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice Car

Europcar charged us additional $43 for additional driver which wasnt mentioned when we booked. We took insurance from Easyrentalcars which Europcar stated we need another from them because excess of $7900 is charged in any case. No clarity in the process. Rest it was easy online and got a nice car

Exceptional service!l Counter staff at Hobart airport pick up went over and above to assist us in upgrading our vehicle to include inbuilt GPS. When travelling with family earlier we found Network connection intermittent when travelling outside major Tasmanian towns. We just loved our BMW! Our first experience but Europcar always from now on.

Great booking platform when arranging our Tasmanian car rental from the USA. A little more difficult to contact post original booking. Overall though we were very happy with our experience.

Car had been driven on a dirt road previously and inside of every door was filthy, complained and was told they would see what they could do......nothing. Car was overpriced for what it was, expensive. ☹️

counter staff speaking speed need slowly because we are Chinese.