They didn't have an economy car available when I arrived and they charged me an additional expense of over $80+ just to drive off. They wouldn't let me have a vehicle without payment. I was very disappointed in this process.

The directions to the shuttle provided incorrect bus stop information. Other than that, pretty great experience. It was kind of weird that the 3 people sitting at the counters couldn’t assist me and that we had to do a video check in with a remote CSR, but it was ok. Upon drop off, there were a lot of people waiting for the shuttle with no sort of ETA on when it would be there and so I ended up having to get an Uber.

Everything was easy, pricing was great.

The car exceeded my expectations. It took a while to figure out what shuttle took us to the remote car rental depot. After that, the process was rather fast.

Booking was easy. I recommend it to anyone.

Don't like the long wait just to rent the car from an iPad. This technology is lame and they made me call my insurance company while the guy on the iPad listened to confirm I have coverage. Also, I have not gotten my deposit back and the department at the call center was closed. For about the same price I should have rented from one of the big name places. Oh, and I didn't get a printed receipt at return because I didn't want to have to wait in the line again. By the way, that van was pretty beat up and had 56000 miles on it.

As stated above did not receive vehicle as booked. ☹