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Worst car rental experience ever!!

Reviewed: Sat, Feb 16, 2019
About FOX RENT A CAR: 5.3 /10
depressing agent as I walk in. Grumpy agent despite my efforts to be cheerful. The agent talk in short sentences in heavy accent in whisper. He appeared to be annoyed the whole time. I feel like we had disturbed him for coming in. Never offer a smile from beginning to end. Horrible service! Return car agent move super slow again not cheerful or friendly although his demeanor was slightly better than the check out agent. I get a sense that Fox rent a car agents are lazy, hate their job and does not like customers.
Intermediate | Toyota Corolla or similar

Relevant Reviews on FOX RENT A CAR LAS VEGAS AIRPORT

M.Medicina

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Compact SUV | Jeep Compass or similar
Reviewed: Wed, Dec 25, 2019
“Quick and Painless”
About FOX RENT A CAR: 9.7 /10
This was my second rental from this location and other than the deposit being $1000 for an SUV, I have never seen a deposit higher than $500 and last time that is what they took, the experience was pretty painless.
About QEEQ: 10.0 /10
Never a bad experience. Customer service seems to always be there when needed.

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Compact SUV | Kia Sportage or similar
Reviewed: Wed, Nov 20, 2019
About FOX RENT A CAR: 7.3 /10
counter staff could have been better.
About QEEQ: 8.0 /10

J.Ortiz

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Sep 20, 2019
About FOX RENT A CAR: 10.0 /10
While dropping the car off I had to wait about 15 min for someone to help me as the workers were all chatting in the car vacuum area and didn’t notice me standing around in the drop off zone until another worker pointed me out to them (3 workers)
About QEEQ: 10.0 /10
Love the easyness of this web/app!

R.Ward

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Tue, Jul 2, 2019
“Need better/more help at the pickup location.”
About FOX RENT A CAR: 7.7 /10
Waited 2 hours to get the car. Tires were marginal. Had to take 2 shuttles to get to the Fox Rental Center.
About QEEQ: 7.0 /10
Easy to maneuver through the process.

Nicole

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Apr 17, 2019
“Far from airport and long wait to pick up.”
About FOX RENT A CAR: 8.3 /10
The car rental process was smooth and great once we got to the car. Getting to the rental place from Las Vegas airport was lengthy and once there, the wait at the counter was excessive. It would have been nice to have a heads up about the wait.
About QEEQ: 8.0 /10

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