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Search for Routes Car Rentals in Orlando
Reviewed: Thu, Feb 21, 2019
About Routes: 9.0 /10
Overall good experience, the hour wait for the shuttle from airport to location was excessive. Also did not know I needed proof of my personal insurance in addition to the credit card auto insurance coverage I was using. Overall a good experience. I did witness the agent refusing people their rental because their arrival was supposed to be at 10am, they were delayed due to flights and they would not rent to them at 1500h. They actually took them back to the airport and refused to budge saying their rental contract had been closed! Fortunately, I was 30 minutes early, but that was also noted that I was early!
About QEEQ: 10.0 /10
Kia Rio image
Routes
Orlando International Airport(MCO)
Orlando
United States
Economy | Kia Rio or similar

Relevant Reviews on Routes Orlando Airport

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Full-Size | Nissan Altima or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Oct 30, 2019
“Overall Good Experience”
About Routes: 10.0 /10
Everything was great other than the 45 mins we waited for pick up on arrival at the airport. Glad we weren't in a hurry!
About QEEQ: 10.0 /10

GRUBBS

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Wed, Jul 24, 2019
“Routes was understaffed and ill prepared to service customers.”
About Routes: 5.7 /10
From the time my plane landed until I was in a car, TWO hors had passed. There was over a 45 minute wait for the shuttle alone. This was a quick trip into and out of Orlando, which made a delay like this totally unacceptable. I also had to call my insurance company to prove that I didn't need their expensive insurance.

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Intermediate | Toyota Corolla or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Thu, Jul 4, 2019
About Routes: 4.7 /10
One customer service rep gave poor service and info. He gave misinformation which led to being charged extra fees twice.
About QEEQ: 8.0 /10
Easy process, good service.

J.Brady-Carte

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Special SUV | Jeep Wrangler or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Mar 2, 2019
About Routes: 7.3 /10
My only complaint is that we had an early flight. The location was supposed to open at 6:00 am and the shuttle to the airport was supposed to leave at 6:05. They did not even open their gate/door until 6:10. It may not seem like a lot of time, but when you are trying to make a flight, it could potentially make you miss your flight.
About QEEQ: 10.0 /10

S.Choudhry

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Medium SUV | Nissan Rogue or similar
Routes
Orlando International Airport(MCO)
Orlando
United States
Reviewed: Sat, Jan 26, 2019
About Routes: 4.0 /10
Terrible experience. Did not get the car I was promised. I waited 2 hours at the counter, 4 cars were returned but she will not give me. She demanded extra 28 dollars per day for the Nissan Rougue that was promised.

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