Worst experience ever renting a car. Rhodium is a US company with exactly 0 cars of it's own. They use GoldCar to supply customers with vehicles. Unbelievable and completely unavoidable hidden costs. Airport surcharge, not communicated in original booking price as all other legal and ethical companies communicate. You have to choose one of their insurances, this means that if you have credit card benefit covering rentals that's null and void and you need to pay for theirs. The staff do their best, but they work for an unethical company and have the huge challenge of convincing you the misinformation and lies the company policies include are standard and should have been expected...wouldn't want their job. If you have any sense avoid Rhodium or Gold Car who services them for that matter.

The car had quite a few scuffs other then the ones mentioned, but I've told the staff and updated them. No issues when returning the vehicle.

Perfect.

An additional 'airport tax' charge had to be paid at the desk which I was not expecting and was told was mandatory. Would rather have been made fully aware of this beforehand so that I could have planned accordingly.

Surprise at how cheap the rental of a car for a week was soon changed to feeling ripped off! I would much rather have known about the 'airport tax' I was charged by Rhodium beforehand so that I could have done a fair comparison with other car rental companies.

Took a long time to be served, as people were complaining about additional costs they were forced to pay. I paid £16 for the week, but had to pay €255 extra at the desk. Disgusting. €130 insurance and €125 petrol deposit which I still haven’t got back despite returning with a full tank. Worst rip off I’ve ever experienced. Con artist cow boys. Ruined my holiday really. Upon return I was told my petrol deposit will be returned automatically in 2 hours. It’s now 2 days and I don’t think I’ll see that money again!! Just to reiterate, was supposed to be £16.00. Cost me €255!

The car was as expected. Counter staff polite and helpful.

Booking service was straightforward. Very good value for money.