Wish the process once at rental is faster!

They required an insurance proof which I didn't have on me, so I was forced to had a 200$ insurance for a 5 days location. The package for the toll road at 60$ for 5 days is excessive ! The price for additionnal driver is also excessive at 127$ for 5 days, since it is more expensive than the location itself. In summarry, Green motion annonce low rate, but ounce at the counter you need to pay a LOT more. First and last time with Green Motion for me.

You charged another insurance whe I already had an xtra insurance . no options offered , You are stealing money from customers . I need a refund of my money .

Waited for a long time at the counter to process the pick up

Did not like the booking platform because I was charged a fee to book the car which I've never been charged when renting a car

This is my second time of reservation. same MO but this time it’s not good enough for me just having insurance ID cards need to have declarations page with policy on it. It’s easy if I had phone with me but I left at home and it’s weekend no one works so forced to pay extra to get the car

Good counter support. Courteous drivers.