Wish the process once at rental is faster!

I was told I needed everything. Seemed like I had no option other then to pay. Ended up paying close to $400 dollars in one day! for a Nissan Versa.... Was told I needed the Tolls.. which I did not end up using, Was also told I would get refunded for not using, the tolls and if no damages had occurred to the car.. still no refund

This was the worst car rental company I have ever experienced. The customer service was beyond horrendous. We waited over 2 hours to receive a vehicle that my husband could barely fit in. Not to mention they over charged us for more insurance and $31 a day for a flimsy booster seat. When we asked for a different vehicle there were none available at that location. Upon return the woman at the counter was extremely rude and very sassy. I will never rent a vehicle from here again

Like: I had booked 9 pm instead of 9 am. Agent was able to adjust my reservation to resolve the problem.
Dislike: It was a great experience. There was nothing that I didn't like

Like: The people in Florida are nice
Dislike: The weather

Like: Great price