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Excellent value for money

Reviewed: Mon, Mar 4, 2019
About Aucar: 9.7 /10
The rent was such good value I was a little concerned. Some reviews on other sites were raised caution but we found Aucar to be an excellent provider. The pick up situation wasn’t the easiest but for the cheaper price you’ll always get off-airport companies! the van came to pick us up after 20mins or so and insisted we used kids car seats, which I found a professional and caring touch. The car we had matched what we’d booked perfectly (large SUV- the company seems to specialise in them, there were loads!) and was clean and tidy. Whilst loading my wife needed to breastfeed. Without asking one of the staff came over to ask if she needed anything to assist her, which is a really nice touch. The staff took photos of the car in my presence and emailed them to me for evidence - nice smart and modern touch. After rent the handover process was quick and the staff apologised for the delay getting us to the airport, even though it was only 5mins. In summary we had an excellent car and the staff were professional, efficient and courteous. The value was excellent and I’d recommend giving Aucar a go.
About QEEQ: 10.0 /10
Large SUV | Ford Territory Guaranteed model

Relevant Reviews on Aucar Aucar Mel airport

Lester Melville

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Reviewed: Mon, Apr 23, 2018
About Aucar: 6.0 /10
About QEEQ: 10.0 /10

Mag Helin(a)

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Reviewed: Fri, Mar 1, 2019
About Aucar: 10.0 /10
Very satisfied. I'd like to emphasize that I had two flat tires on the Great Ocean Road. We were a group of five, including adults and children. Although I had full insurance, the local service only towed the car but didn't transport people. It was already past 6 PM and getting dark, so we were very anxious. Fortunately, the rental company sent someone with spare tires to rescue us after more than three hours. We are really grateful to them.
About QEEQ: 10.0 /10

S.Lee

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Medium SUV | Hyundai ix35 or similar
Reviewed: Sun, Mar 22, 2020
“Good bargain”
About Aucar: 8.3 /10
Car was a little old and not completely clean but generally in acceptable condition.
About QEEQ: 10.0 /10

K.Chow

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Wed, Jan 1, 2020
“Rental car was cheaper than other companies but took a long time to get the car.”
About Aucar: 7.7 /10
Took a while to phone through for shuttle to the store. At the store, we waited around 1.5 hrs before we got our car. They were so understaffed that the car was sitting there for a long time waiting for them to do a quick clean. At the end of my rental, I returned the car 1.5hrs early in case they were running late. However, after my flight home I received a call from Aucar to say I was suppose to return the car at this time. So had to explain to the staff I've already returned it earlier, I even signed off on their checklist. Based on my experience, this company is very unorganized. Base rental price was good but cost for additional driver was quite dear. If you use this company, make sure you allow more time for pickup and dropoff.
About QEEQ: 9.0 /10
Booking process was easy. It would have been good to include the extra cost for additional drivers.

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Compact | Hyundai i20 or similar
Reviewed: Fri, Sep 6, 2019
“Smooth process”
About Aucar: 7.7 /10
All I needed was a car to get from A to B and back. Got a late model stationwagon that was perfectly adequate. Engine was a bit rough around the edges, but for what I wanted and the rate I paid - was more than happy with the car and the service received. And finally a rental car company that uses a camera to record damage pre/post rental. Would happily use Aucar in the future.
About QEEQ: 10.0 /10
Was initially worried - but this transaction went through smoothly.

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