Excellent Aucar and Easyrentcars experience. 2 thumbs up!

Overall, it was great. However, on the first day, we rented a child seat, and the staff member was inexperienced. She told us that the fee would be daily without a cap, which made us worry about the cost over 50 days! We quickly bought one and they delivered it the next day, then told us there was actually a cap. This back and forth cost us time and fuel, and we ended up with an extra child seat...

They will charge you a few hundred yuan two months later, claiming it is for a violation management fee. Since there was no violation, they will say it is for the manual cost to verify this. After verification, they confirm there was no violation, but the verification cost of a few hundred yuan has to be paid by me… Such unjustified charges… I won't use them again, and I advise others not to either.

Excellent customer service, thank you

The small car wasn't available, so I was upgraded for free to a SUV. It was roomier.

Easyrentcars is the best value I've found in a long time.

Like: Convenient to have own car...cheaper than getting transport or taxi
Dislike: Reduce fee for toll admin