Long wait and minor defects with car.

Very satisfied, the car is brand new.

The staff was patient.

It’s a good car rental company! Overall, it’s fine! They patiently explain various rules to you. They won't give you the car until you listen to everything! When I returned the car, I left my phone inside. When I went back, they returned it to me! Icelandic people have a high level of integrity! But make sure the rental car has a towing rope, you’ll need it in Iceland! If it doesn’t, ask for one just in case.

The car we got was a bit battered on the outside, but it didn't bother us since it consumed next to nothing (which is a big bonus with Iceland price for petrol) and even though it looked small on the outside (Toyota Yaris), we could easily fit in 3 people with all camping gear. Pick up was easy, so was the drop off. I took pictures of all the bruises our car had and was a bit worried they might blame me for some of them even if they were not my fault (bad Trustpilot reviews), but they did not complicate at all.

We saved some money with price alert, thank you for that!