You really need to communicate well with the rental company about the insurance issue. When picking up the car, they pushed for an additional insurance of 146 Euros. They said if you don't take this insurance, you have to leave a 2400 Euro deposit. It was really intimidating, and I couldn't reach you by phone.

The airport shuttle service was very convenient, but we were given a Fiat instead of the Volkswagen we reserved. The performance difference is significant. We hope that in the future, the car we reserve will be the car we get.

Great, there was shuttle service

The staff was patient.

Domestic insurance was not directly accepted, so a high deposit was required when picking up the car. They offered sandstorm insurance, but considering the weather, I did not purchase it. They recommended renting a GPS when picking up the car. However, I had already ordered a free GPS when booking through ZuzuChe, so I didn't rent one. The car actually had a built-in GPS. Perhaps the staff was not familiar with the vehicle, otherwise, they might have tried to upsell. The Chinese GPS was more convenient.