It's my third time renting a car, and this time from this company. Extremely dissatisfied! Make sure to inspect the car for damages before picking it up! When I picked up the car, the person who was supposed to inspect it said they were off work. They intentionally told me to leave, and someone inside shooed me away. I felt uneasy because who picks up a car without inspecting it? Now I realize these people are really bad. I've learned my lesson. It was dark and windy, and impossible to see. When I returned the car, they inspected it very thoroughly and blamed even the smallest scratches on me. I absolutely did not cause them, and they admitted I didn’t. But they said someone else must have hit me and since I didn’t buy full insurance, which is more expensive than the rental, I had to pay for it myself. It’s all a scam.

A pesar de que la tendencia en Europa para autos automáticos es que son más caros que los autos manuales, el precio fue adecuado en comparación con otras agencias.

Car was changed to Fiat 500, no issues with that. Paid for both my wife and myself to drive car, insurance docs backed this up, Budget refused to sanction my wife driving as they claimed we hadn't both hired the car. Will not use this company again, as any questions were met with "unable to help" and apparent language difficulties, although demanding extra payments were easily said.

Terrible customer service at the airport. Changed my vehicle for something I did not order online. They never answered my calls

Polite and friendly at pick up and drop off