Did not have a rental car available until the next day.

M.Alt

United States

Reviewed: Sat, Mar 9, 2019

About Advantage: 7.0 /10

Advantage in Phoenix was the worst rental car company I ever had to deal with. When I arrived at the rental car center, Advantage did not have any rental cars available. Also, at 20 other groups of people were waiting in line at 12 midnite for a rental car with no cars available to rent. I had to rent a car from Dollar rental cars for $114 for 24 hr. rental period. I had to go back to Advantage the next day. They only had diesel cars available which costed me more than $50 in gas as compared to a gas car for the 19 day rental period. The worst rental car experience I ever had.

About QEEQ: 10.0 /10

Compact | Nissan Versa Note 2 Doors or similar

20-day rental

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L. Bryne

United States

8-day rental

Full-Size | Toyota Camry or similar

Reviewed: Mon, Nov 18, 2019

“Thankfully we did not face huge lineups to tent the car like I have with other companies”

About Advantage: 9.7 /10

Unfortunately our car was totalled in a car accident. It was handled expeditiously by Advantage staff.

About QEEQ: 10.0 /10

Easy to use.

United States

4-day rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Tue, Mar 19, 2019

“Long lines”

About Advantage: 6.7 /10

Long lines at the rental counter. Not enuf counter reps. Unacceptable. Confusion returning vehicle. Poor signage in garage.

United States

3-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Sun, Mar 10, 2019

“The pickup directions were more complicated than the actual process.”

About Advantage: 7.7 /10

The clerks at pickup were not very clear about self-checkin. Fortunately, the lady at the gate took care of details missed by the checkout people.

About QEEQ: 7.0 /10

R.Sawatsky

United States

6-day rental

Full-Size | Toyota Camry or similar

Reviewed: Mon, Feb 25, 2019

“We were not impressed having to wait in line for 3 HRS to get our car.”

About Advantage: 8.0 /10

Car was average when we finally got it after 3 hrs. in line. Staff did nothing to speed things up, at times making jokes about the wait.

About QEEQ: 7.0 /10

Jesse Gow

United States

14-day rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Wed, Dec 26, 2018

“Quick online booking,zero communication between third party online and front desk staff”

About Advantage: 8.7 /10

Upon arrival i was very miss lead on the options i had previously purchased.at the time of of arrival i was told of no insurance,a small 3 cyl car and no discount for 1 day early return.i was charged a extra 300$ for insurance when clearly i had purchased it already online beforehand.myself being calm and asking what was the excuse for the extra charges,the front counter staff had zero explanation for extra charges and wasnt provided with honest straight answers on my paper work i had provided,they were just quick to get my credit card funds.being accomadating to my requests,they had “granted” me a complementary upgrade vehicle which was the exact one i had payed for online anyway. For the next 2 months i have once again booked my rental vehicle through you guys again hoping to see what future changes can be applied Jesse gow

Did not have a rental car available until the next day.

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