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Live chat Email us Service Code: 1528445314
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Everything was fine but the counter staff at pickup was quite rude, acted annoyed at questions.

Reviewed: Thu, Mar 21, 2019
About Routes: 8.0 /10
More polite counter staff would make a big difference.
About QEEQ: 8.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

Archer Broad

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Reviewed: Tue, Aug 20, 2019
About Routes: 10.0 /10
The rental company staff were very nice.

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Large SUV | Dodge Durango or similar
Reviewed: Sat, Aug 10, 2019
“Great at start poor at drop off”
About Routes: 8.0 /10
Routes not on main car rental location where most other car rentals are from airport so you need wait for their shuttle to go get you after you call that takes kinda long time to arrive...was like 30 minutes. Process of getting car was fast , got car I wanted to get in good shape, staff was helpfull with finding damages on car so they dont try to trick you. When I was driving piece of plastic on doors fell off, I didnt do anything to damage car was clearly manufacturer thing , googled piece of plastic was about 30 USD (new) but when I was dropping off car I had to pay 500 USD ,even tho I paid 500 USD already at beggining and gonna get rest back after repair for damages I didnt cause or couldnt prevent. Hope repair wont be overpriced becouse I know you just clean it and put there piece of plastic ,I know becouse I work in Škoda and I know how those being put on (we use screws tho so this cant happen , here was just glue).
About QEEQ: 8.0 /10

A.Collier

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Fri, Jun 28, 2019
“The place to go if you do your research and price is your main concern.”
About Routes: 7.7 /10
I knew pretty much what I would get and that is what we got. The price was over $200 cheaper than any other company. I knew it was off site and I knew I would need proof of insurance so picking up the vehicle went smoothly. The car was not very clean and was a very base model. The lady at pick up was kind of rude. They said we had to return the car vacuumed out, which I wasn't told at the beginning, but the manager waived that so it all worked out fine in the end. I would use them again for the amount we saved since that was our top priority.
About QEEQ: 10.0 /10
I had a great experience with Easyrentcars.com. Everything went as expected

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Intermediate | Toyota Corolla or similar
Reviewed: Thu, Apr 18, 2019
About Routes: 9.0 /10
The whole third party booking was a bit confusing. Instructions for pickup were not real clear. Routes definitely pushes add ons, insurance, i-pass, etc.
About QEEQ: 10.0 /10

J.Ziemba

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Compact SUV | Kia Sportage or similar
Reviewed: Tue, Sep 25, 2018
“Only Jeeps”
About Routes: 8.2 /10
Like: The value for the price was excellent
Dislike: The company only offered Jeep Sahara vehicle which have poor sight lines, no backup cameras and are unwieldy in a city like Chicago

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