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Search for Routes Car Rentals in Chicago

Great at start poor at drop off

Reviewed: Sat, Aug 10, 2019
About Routes: 8.0 /10
Routes not on main car rental location where most other car rentals are from airport so you need wait for their shuttle to go get you after you call that takes kinda long time to arrive...was like 30 minutes. Process of getting car was fast , got car I wanted to get in good shape, staff was helpfull with finding damages on car so they dont try to trick you. When I was driving piece of plastic on doors fell off, I didnt do anything to damage car was clearly manufacturer thing , googled piece of plastic was about 30 USD (new) but when I was dropping off car I had to pay 500 USD ,even tho I paid 500 USD already at beggining and gonna get rest back after repair for damages I didnt cause or couldnt prevent. Hope repair wont be overpriced becouse I know you just clean it and put there piece of plastic ,I know becouse I work in Škoda and I know how those being put on (we use screws tho so this cant happen , here was just glue).
About QEEQ: 8.0 /10
Dodge Durango image
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Chicago Airport

D.Misch

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Intermediate | Toyota Corolla or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Nov 9, 2019
“Unpleasant pickup process.”
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10

R.Nambiar

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Jul 18, 2019
“Awesome”
About Routes: 10.0 /10
Everything was good. Great experience
About QEEQ: 10.0 /10
Have pick up from airport rather from rental terminal

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Full Size Van | Dodge Grand Caravan or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Sun, Jun 30, 2019
“Not perfect but great value”
About Routes: 8.7 /10
Routes counter service staff were great. At O'Hare, you have to take a shuttle to the new car rental facility and then you have to take another shuttle to Routes. It took them a long time to track down a minivan for us to rent. And, when the car arrived, it was soaking wet like it had just come out of the carwash. It was clean inside other than something was all over the interior ceiling and the antenna was missing on the van so we couldn't pick up very many radio stations. Overall, I would rent from Routes again because it was so much cheaper than the more well known car rental companies.
About QEEQ: 10.0 /10
Yes, easyrentcars.com was great and I would use it again.

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Intermediate | Honda Civic or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Apr 17, 2019
“Learning experience with car renting.”
About Routes: 5.3 /10
Rental place took forever to get to, took a long time once there, staff was NOT customer service oriented and car didn’t have working A/C! Will never used them again.
About QEEQ: 10.0 /10

D.CRUZ

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Compact SUV | Kia Sportage or similar
Routes
Chicago O\'Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Sep 12, 2018
“Good service/Trustworthy”
About Routes: 9.8 /10
Like: The car I ordered was available

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