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Search for Routes Car Rentals in Chicago

Great at start poor at drop off

Reviewed: Sat, Aug 10, 2019
About Routes: 8.0 /10
Routes not on main car rental location where most other car rentals are from airport so you need wait for their shuttle to go get you after you call that takes kinda long time to arrive...was like 30 minutes. Process of getting car was fast , got car I wanted to get in good shape, staff was helpfull with finding damages on car so they dont try to trick you. When I was driving piece of plastic on doors fell off, I didnt do anything to damage car was clearly manufacturer thing , googled piece of plastic was about 30 USD (new) but when I was dropping off car I had to pay 500 USD ,even tho I paid 500 USD already at beggining and gonna get rest back after repair for damages I didnt cause or couldnt prevent. Hope repair wont be overpriced becouse I know you just clean it and put there piece of plastic ,I know becouse I work in Škoda and I know how those being put on (we use screws tho so this cant happen , here was just glue).
About QEEQ: 8.0 /10
Dodge Durango image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Large SUV | Dodge Durango or similar

Relevant Reviews on Routes Chicago Airport

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Aug 23, 2019
“Inconsistent”
About Routes: 7.0 /10
We’ve rented from Routes before with no issues, but this trip we had several. The office appeared to be busy and understaffed. The women’s restroom was out of order the entire 2 weeks we had the cars. The first car wasn’t clean and the check engine light was on. The window washer fluid was empty and upon refilling, emptied out immediately. We exchanged the vehicle and the new one was clean but had an annoying loud rattle coming from the dash that we couldn’t quiet. Shuttle was quick and easy.
About QEEQ: 10.0 /10
Smooth process, no issues!

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Jul 11, 2019
“Great car, great value”
About Routes: 9.7 /10
Shuttle experience was a bit challenging, but overall Routes was awesome
About QEEQ: 10.0 /10
Thumbs up

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, May 9, 2019
About Routes: 7.3 /10
Car was about what I expected. Difficult to find place. They will put a 400$ hold on a 20$ rental on your credit card, simply bc they are a smaller company. It would be nice to know ahead of time bc they return it in “3-5” business days. It’s been 3 and I don’t have it back, which makes me nervous. In hindsight, would rent from bigger companies in the future - less hassle.
About QEEQ: 8.0 /10

P.Stathopoulos

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Medium SUV | Nissan Rogue or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Wed, Apr 17, 2019
“pleased”
About Routes: 8.3 /10
The vehicle delivered was no comparison to what I wanted - They pushed an off the road jeep on us that we drove just down the block and it was the most horrible ride..We turned right around and they put us in a Kia Forte which was a lot better. It drove great and got good gas mileage
About QEEQ: 10.0 /10

T.orourkel

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Intermediate SUV | Kia Sportage or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Sep 18, 2018
“great team, they where friendly, i know what i wanted and they did a g”
About Routes: 10.0 /10
Like: clean fast, car was ready when i pulled in, my check out was fast and nice thx
Dislike: nothing they where great

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