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Search for YESAWAY Car Rentals in Los Angeles

poor service and quality of vehicle

Reviewed: Fri, Mar 22, 2019
About YESAWAY: 5.0 /10
We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.
Hyundai Santa Fe image
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Medium SUV | Hyundai Santa Fe or similar

Relevant Reviews on YESAWAY Los Angeles International Airport

Joseph Pater

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Fri, Sep 21, 2018
About YESAWAY: 10.0 /10
No need to queue, pretty fast.
About QEEQ: 10.0 /10

Dana Haywood

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Apr 18, 2018
About YESAWAY: 10.0 /10
Very good, except that I waited for 20 minutes due to traffic. Once I arrived, I just had to sign and take the car, which took only 5 minutes.
About QEEQ: 10.0 /10

C.Tang

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Intermediate | Toyota Corolla or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Sep 21, 2019
“very good overall experience”
About YESAWAY: 10.0 /10
very good service overall
About QEEQ: 10.0 /10
all good

Coradone

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Intermediate | Toyota Corolla Guaranteed model
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Sep 7, 2019
“Very good experience”
About YESAWAY: 9.3 /10
Very clear explanations on the contract. No up sell for insurance. Car waiting for us.
About QEEQ: 8.0 /10

R.Thompson

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Medium SUV | Nissan Rogue or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, May 1, 2019
“Car was making a ticking sound, sounded like it was coming from tire. called to inform left on hold!”
About YESAWAY: 6.3 /10
Online I booked Car for 10 AM but didn’t pick up until about 11:30 by the time I left there it was 12:20, so I still have to pay for the time I booked online, doesn’t sound right. I wasn’t even using the car so how can you charge me for something I didn’t use

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