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Live chat Email us Service Code: 2569914040
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Search for YESAWAY Car Rentals in Los Angeles

poor service and quality of vehicle

Reviewed: Fri, Mar 22, 2019
About YESAWAY: 5.0 /10
We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.
Hyundai Santa Fe image
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Medium SUV | Hyundai Santa Fe or similar

Relevant Reviews on YESAWAY Los Angeles International Airport

Dana Haywood

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Apr 18, 2018
About YESAWAY: 10.0 /10
Very good, except that I waited for 20 minutes due to traffic. Once I arrived, I just had to sign and take the car, which took only 5 minutes.
About QEEQ: 10.0 /10

Vita Hugh

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Mon, Mar 5, 2018
About YESAWAY: 10.0 /10
The self-service cars are very convenient, no need to queue for pickup and drop-off.
About QEEQ: 10.0 /10

Magee Cooper

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Tue, Jan 30, 2018
About YESAWAY: 10.0 /10
The whole process went quite smoothly. Maybe because we arrived at night, there was no queue for picking up the car.
About QEEQ: 10.0 /10

N.Peralta

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Mini Van | Chrysler Pacifica or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Fri, Jan 17, 2020
About YESAWAY: 10.0 /10
The car was in a very good condition, it doesn't have a smell which is what I hate with rental cars. Yesaway has very good deals, didn't spend to much on a 2 weeks rent. Loved the experience, we will come back to them agaim.
About QEEQ: 10.0 /10
Love this app, had a great deal during the time we rented. I will use this app again.

M.LINARES

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Intermediate | Toyota Corolla or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, May 2, 2019
“Don’t plan on renting from this company again.”
About YESAWAY: 6.3 /10
Got overcharge for a mistake made on booking. Tried to explain but had little success.
About QEEQ: 8.0 /10

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