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Search for YESAWAY Car Rentals in Los Angeles

poor service and quality of vehicle

Reviewed: Fri, Mar 22, 2019
About YESAWAY: 5.0 /10
We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.
Hyundai Santa Fe image
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Medium SUV | Hyundai Santa Fe or similar

Relevant Reviews on YESAWAY Los Angeles International Airport

Mavis Sandy

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Nov 28, 2018
About YESAWAY: 10.0 /10
Picking up the car was exceptionally easy, and there were no additional charges as some websites mentioned. Returning the car was so simple it was hard to believe; we just parked the car, the staff took the keys, and we were free to go. Highly recommended.
About QEEQ: 10.0 /10

Elvis Lee

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, Jul 12, 2018
About YESAWAY: 6.0 /10

Annabelle Robeson

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Jan 23, 2019
About YESAWAY: 10.0 /10
The pickup took a bit longer, I waited for over half an hour, but everything else went smoothly.
About QEEQ: 10.0 /10

Amos Ella

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Jan 7, 2018
About YESAWAY: 10.0 /10
The rental company promptly contacted us before departure to discuss the itinerary, quickly answered various questions, and provided relevant guidance. There were shuttle services from the airport. The process of picking up and returning the car was very convenient and straightforward.
About QEEQ: 10.0 /10

H.Palacios

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Full Size Van | Dodge Grand Caravan or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, Jul 25, 2019
About YESAWAY: 10.0 /10
Probably the best and easiest process I’ve ever had renting a vehicle. Super organized, speedy, CLEAR, and professional. Will be back for sure.
About QEEQ: 10.0 /10

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