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Search for YESAWAY Car Rentals in Los Angeles

poor service and quality of vehicle

Reviewed: Fri, Mar 22, 2019
About YESAWAY: 5.0 /10
We received larger vehicle from lot. Vehicle in poor condition. Brakes rattled, car quickly overheated driving in traffic, car felt as though it was not safe and needed to be serviced badly. When I contacted YESAWAY, they were unable to accommodate us unless we drove the 2.5 hour back to LA. Discussion about what was wrong with the car resulted in customer service agent stating that if something was wrong with the car, it was our fault since we drove it off the lot. Very disappointed in overall quality and service.
Hyundai Santa Fe image
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Medium SUV | Hyundai Santa Fe or similar

Relevant Reviews on YESAWAY Los Angeles International Airport

Elsa Camp

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YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Feb 3, 2019
About YESAWAY: 10.0 /10
Great service.
About QEEQ: 10.0 /10

N.Day

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Compact SUV | Toyota RAV4 or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, Jul 4, 2019
“Great experience. Great value. I’d rent from them again.”
About YESAWAY: 10.0 /10
A great company. Wonderful service and great car.
About QEEQ: 10.0 /10

R.Ardelean

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Compact SUV | Toyota RAV4 or similar
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Wed, Feb 20, 2019
“Paid 3 times for insurance”
About YESAWAY: 6.3 /10
I have insurance with the credit card which is issued from Austria - so I couldn't get any document due to time difference to Los Angeles. In the 10 years, I have the card it's the first time that a car rental wanted proof. I paid insurance with easy rent cars, my credit card and at the rental company. I was the best-insured looser paying everybody. If you check the google maps reviews you will find out I wasn't the only one falling for this scheme. I guess It falls back to you when I have a voucher where stands I don't have to pay anything at the desk.

R.Ortega

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Intermediate SUV | Jeep Cherokee Guaranteed model
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Fri, Aug 10, 2018
“Nice”
About YESAWAY: 8.0 /10
Like: Took a trip to Vegas car ran very nice to problem with it
Dislike: None

G.Spencer

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Compact | Ford Focus Guaranteed model
YESAWAY
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Jul 1, 2018
“Excellent”
About YESAWAY: 10.0 /10
Like: This was such an easy experience. They were efficient, kind, and made sure we were happy. They even left an umbrella in the car for us in case it rained! Will definitely use again and have already recommended!

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