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Disappointing!

Reviewed: Tue, Mar 26, 2019
About Advantage: 5.7 /10
Our person at the pick up counter did the best she could however she was the only working and the line got very long. When we walked out to get our car we were somewhat shocked as the car we were given looked less than well maintained...no hubcaps on any of the wheels. Looked like it had 4 spares. (See pictures) When we asked to have another car we were told we would have to go back downstairs and wait in a very long line which we did not have the time to do. The car made some strange noises while we drove it and we often wondered if it was going to make it up a hill or two. Overall, this car really should not have been put out for rental. We were VERY disappointed and will be asking for a refund. As frequent travelers this was definitely NOT how a rental car experience should be.
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Economy | Toyota Yaris 2 Doors or similar

Relevant Reviews on Advantage in United States

Vincent Cocker

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Reviewed: Tue, Jul 3, 2018
About Advantage: 4.0 /10

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Economy | Toyota Yaris 2 Doors or similar
Reviewed: Thu, Aug 22, 2019
“Expensive”
About Advantage: 9.3 /10
Wish the prices were lower

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Mini Van | KIA Sedona or similar
Reviewed: Wed, May 22, 2019
About Advantage: 9.0 /10
Ended up paying charges that are unanticipated. at return, advantage representative was very rude throughout the whole process, and when she was done, she just walked away without even mentioning that the process was over.
About QEEQ: 10.0 /10
Was charged a foreign transaction fee, which i was not aware of. both companies(advantage and easy rentcars) were not transparent with their charges.

C.Tan

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Full Size | Toyota Camry or similar
Reviewed: Fri, Apr 26, 2019
“Excellent value! Smooth as silk experience.”
About Advantage: 10.0 /10
Car was great. Halfway thru rental maintenance message popped up. Got it reset at their Vegas location.
About QEEQ: 10.0 /10
They spotted my mistake in the booking timing n corrected it. Kudos.
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Compact SUV | Toyota RAV4 or similar
Reviewed: Sat, Apr 13, 2019
“Never want to go with Advantage again.”
About Advantage: 6.0 /10
I am not from Florida and didn’t know I had to turn the SunPass off. I told the staff when I picked up the vehicle that I would be paying the tolls (total about $10 for the week). Because I didn’t turn off the pass, I was told I would either have to pay $10 per day I had the car (it ended up being $112 Canadian dollars) or pay an exuberant amount more because I’d pay a penalty of $25 per till. I should have just been charged at most for the 2 days I used the pass (to and from airport) at the very most given that I didn’t want the pass to begin with. Your staff needs to do a better job of explaining how the SunPass works. Their lack of communication cost me over $100

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