RIGHT CARS FT LAUDERDALE AIRPORT Review: Pickup/Drop-off Pleasant, Cleanliness Pleasant, Customer Service Poor,......

G.Boboros

United States

Reviewed: Tue, Mar 26, 2019

About RIGHT CARS: 5.7 /10

False information about toll roads and insisting on paying 13.99 per day to cover tolls which we did not need at all. They said all Florida highways were toll roads. Arriving very tired and having to deal with this was very upsetting and disappointing.

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Standard | Hyundai Sonata or similar

10-day rental

Relevant Reviews on RIGHT CARS FT LAUDERDALE AIRPORT

F.Kennedy

United States

4-day rental

Economy | Ford Fiesta or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Mon, Aug 19, 2019

About RIGHT CARS: 7.0 /10

What I did not like was the whole insurance thing and how I was basically forced to use your insurance when I had my own coverage. The Agent presented it to me as if I could not use mine. I have never had a problem with any other rental car company with using my own insurance. This was a first. I will not rent from them anymore

About QEEQ: 7.0 /10

B.Collier

United States

5-day rental

Standard | Hyundai Sonata or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Tue, Jul 16, 2019

“The car rental place was horrible, they wanted too much for insurance coverage.”

About RIGHT CARS: 2.0 /10

The customer service suck, they changed for everything. I didn’t get my vehicle from them and just left. Will never go with them again.

About QEEQ: 8.0 /10

M.Tucker

United States

6-day rental

Compact | Nissan Versa or similar

RIGHT CARS

FT LAUDERDALE AIRPORT(FLL)

Fort Lauderdale

United States

Reviewed: Sat, May 11, 2019

“They’re BIG TROUBLE”

About RIGHT CARS: 6.0 /10

Awful local office. Rude staff. Inefficient. Understaffed. FYI unreasonable requirements like SHOWING insurance certificate (other companies do not require this) and $13.99/day for tolls (when other companies charge $9) But biggest issue was rude staff. Girl who called herself “manager” had poor communication, and when I was aghast, she refused to rent me the car. Fine, but she also refused to give me refund. And she supplied me with 2 phone numbers, neither of which worked. I called both eight in front of her. When I pointed this out, she didn’t care and said to leave. She kept my money and gave me no car and no one to contact. It was so bad I actually took video of the process bc no one would believe it was so bad .