Booking through Easy Rent Car was stress free, however would never book with Aucar again.

Overall, it was great. However, on the first day, we rented a child seat, and the staff member was inexperienced. She told us that the fee would be daily without a cap, which made us worry about the cost over 50 days! We quickly bought one and they delivered it the next day, then told us there was actually a cap. This back and forth cost us time and fuel, and we ended up with an extra child seat...

The staff were all fantastic!

DODGEのjourneyと予想外のアメ車。乗り心地は悪くなく、いい経験でした。ブースターシートの料金はGSTがあるから現金でと言われたが、クレジットカード払いとの違いがよく分からず。帰りは空港ではなく空港近くのホテル宿泊でしたが、ホテルまで快く送ってもらえてとても助かりました。

検索しやすく、予約もしやすかった。 アプリも使いやすい。

The car exceeded my expectation. Able to accommodate all my family of 6 and almost like 9 luggages (including small bags big bags)

Price drop protector unable to find in the FAQ

Good service but could be improved if a little explanation was given especially to first time visitors to Melbourne,like me. A little explanation on driving rules,tolls and parking in Melbourne would have helped a great deal. There was total lack of communication and personal touch to the service provided.

Booking system was good and efficient.