Ok..Did not get the car I reserve or similar.

Received a free upgrade to a new GMC at pickup, it was awesome! Simply excellent!

I have now rented at least half a dozen times from Routes in the past year. The cars are new and clean. The counter staff is extremely friendly. They didn't have the vehicle I booked, but offered me an amazing upgrade that I was more than satisfied with. Great customer service and team.

The points you can collect using Easyrentcars saved me over 25USD towards my car rental. I think I'm sticking to using Easyrentcars.com for all my future car rental needs. I had to cancel a booking and rebook later on and no cancellation fees and the charges were refunded quickly. Service is prompt and great!

Pick up & drop off service was ok. However, whenever I called to contact office, they never get the call.

Good price with fare car. Nice ! I will rent again.

Like: I liked all the process
Dislike: Well the bad thing was that I lost my wallet and the last time I used it was when I had to show Drivers licience and my insurance card. I thought I must have left it on the counter but when I returned from vacation the people working at the counter said there was nothing there.

Like: We were anxious to come to a new city and not know where we were going to; the GPS made the trip effortless and pleasurable. We were able to enjoy exploring different areas of Toronto, Cambridge and Kitchener to mention a few places...feeling confident and comfortable at all times. Staff was helpful and cheerful at all times.