Satisfied

Initially, there was no MPV available. On the second day, following a reminder from QEEQ, we went to the car rental agency and exchanged the car.

It was alright. Initially got a white Nissan with around 30,000 miles on it. After a week, the undercarriage cover screws came loose, so I went to the dealership to exchange the car. They gave me a similar model but in dark gray. They processed the full insurance I had taken out, probably to avoid their staff being held accountable. I didn't pay anything extra, and they weren't responsible for any damage. They didn't upgrade my car, but maybe there were no luxury models available at the time. I didn't mind. Returned the car after five days without any issues.

Generally good service at HNL airport. Car condition is overall good.

Smooth and easy booking.

Did not get the vehicle a promised. Got a bigger truck instead and had to spend more gas. They are also charging more per additional day. $46 vs $27 power xtra day.