HOUSTON CAR RENTAL REVIEWS

Satisfied

The car rental process was smooth and convenient, the vehicle was in good condition, and the service was satisfactory.

The pickup and drop-off process was very quick and smooth.

Good

There were hidden charges.

Satisfied

Satisfied, thumbs up!

Satisfied

The service from the rental company was satisfactory. However, during the 9-day rental from Houston to New Orleans, the car had two issues, requiring two vehicle replacements. One was due to the engine warning light turning on, and the other was a flat tire with no spare tire in the trunk.

Very satisfied

Picking up the car was quite convenient, but I rented a Camry and was given an Altima. CarPlay was inconvenient to use and often disconnected.

Service available 24 hours a day.

The car quality is good.

The service attitude was excellent, especially when I encountered a problem connecting to CarPlay. A young gentleman at the pickup location patiently helped me and, after discovering the issue was with my data cable, he even gave me a new one, which was a great help! Unfortunately, I didn’t catch his name in the rush, and I feel very sorry about that!

Excellent

Clear, fast, accurate, and timely service notifications.

Satisfied

There are hidden charges. If you don’t ask, they’ll add a bunch of random extras like insurance, towing, and toll fees, and ask you to sign. Do not listen to the store staff's upselling. Many of these are already paid for on QEEQ, just tell them you want zero extras.