The car was very new, pickup and drop-off were smooth. It would be even better if there were more downtown pickup points!

This vehicle was bit old one. Very hard to drive. So please let people know if they are ok to drive bit old vehicle(more than 100,000km on Odo).

When I phoned to arrange pickup at the airport the person on the phone had little English and I could not ascertain where the pickup was to be. My wife has limited mobility and the experience was distressing. When we finally got to the Aucar rental office, they did not have a copy of the rental agreement and there was no internet connection so I was unable to access it on my phone. The person showing me the car wanted me to sign the rental agreement before I had inspected the car! when we finally got to inspect the car the staff member could not start it! Fortunately the return process was much better. However, the printed agreement still had me returning the car at 12.30 despite the fact that due to the above experience I did not commence the hire period until 13.15

Great value for money

Vehicle only quarter full at pick up. Vehicle blowing massive amount of smoke on acceleration and following vehicle stopped us to inform us. Informed desk on return and either didn't understand or disinterested.

Quick and efficient