Very satisfied. I'd like to emphasize that I had two flat tires on the Great Ocean Road. We were a group of five, including adults and children. Although I had full insurance, the local service only towed the car but didn't transport people. It was already past 6 PM and getting dark, so we were very anxious. Fortunately, the rental company sent someone with spare tires to rescue us after more than three hours. We are really grateful to them.

They have no idea about the process. If there is a problem, you just wait for charges and prepayments. The car tire went flat at night, and there was no assistance. We didn't get back to the hotel until 3 AM even though it started around 9 PM.

Accurate information, convenient pickup and return. Will use again next time.

Vehicle only quarter full at pick up. Vehicle blowing massive amount of smoke on acceleration and following vehicle stopped us to inform us. Informed desk on return and either didn't understand or disinterested.

Quick and efficient

Garbage car rental office, they make you wait 1 hour just to collect your car