Very satisfied, upgraded the car model for an additional fee, smooth communication.

Chinese rental company, easy communication.

Not punctual. They said they would pick us up in ten minutes, but we waited for 45 minutes. The staff had no apology. The car was not refueled when we got it, and they refused to refund the extra fuel we added when returning it, claiming we didn't keep the receipt. Shouldn't they take photos if they refueled before renting it out? Different staff gave conflicting information about the car return. Strange, where did the good reviews come from?

We did not get the car we booked. The car did have some already damaged panel

Condition of car was not up to standard. Poor Customer service as well.