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Worst car rental experience ever!!!

Reviewed: Fri, Apr 5, 2019
About TU Florida: 2.0 /10
Worst travel experience ever!!! Website claimed they were onsite at airport, not true. I called to confirm reservation from airport, I was yelled at and told our reservation was no good, then hung up on. Repeated attempts to call back went unanswered. We ended up renting from National and spending much more since it was now last minute, thanks TU Florida, should say FU Florida.
About QEEQ: 7.0 /10
Full Size Van | Chrysler Town And Country or similar

Relevant Reviews on TU Florida TU FLORIDA RENT A CAR

M.Richmond

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Economy | Toyota Yaris or similar
Reviewed: Sun, Jul 28, 2019
“The worst company ever. Problems with the car. Never answered phone or emails. Overcharged me”
About TU Florida: 2.0 /10
Go anywhere else. This company is horrible.

E.Manzano

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Economy | Toyota Yaris or similar
Reviewed: Fri, Jul 19, 2019
“Terrible”
About TU Florida: 4.3 /10
I was given a vehicle with expired registration and agent wanted me to continue driving that vehicle. I then was in a accident and agent refused to give me another vehicle.
About QEEQ: 8.0 /10

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Economy | Toyota Yaris or similar
Reviewed: Thu, Jun 6, 2019
“Fraudlent, unprofessional, no English, scary, still having nightmares. Needing refunds.”
About TU Florida: 3.3 /10
Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.

M.Tanaka

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Compact | Nissan Versa or similar
Reviewed: Sat, Apr 13, 2019
“My worst rentacar experience at TU Florida.”
About TU Florida: 3.7 /10
At the Easyrentacars.com, the reservation showed the tax and surcharges were included, but actually I had to pay tax and hidden costs at TU Florida when I picked up the car. I understand the $105 for SunPass, but the the issue is other charges. I did not change my plan and and save my time, so that I had to pay it. The original price was around $90, but it ended up for me to pay $300. I believe that this is a big issue even at Easyrentacars.com. This is almost a fraud. This is the worst rentacar experience in my life so far.

M.Mazahreh

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Compact | Nissan Versa or similar
Reviewed: Sun, Mar 3, 2019
“The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... S”
About TU Florida: 2.0 /10
The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... STAY AWAY.... TUF is the worst car rentals on the planet they try to SCAM people.

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