Very good

Overall, the car rental experience was pretty good.

I rented a Grand Cherokee but was given a Kia. After the car window was broken, I went back to change the car but they still didn't give me the Grand Cherokee even though they had one.

The car was brand new and clean. I did not expect to be getting such a car in excellent condition along with a great price for a 44-day rental. And it was half the price of what I would have had to pay from other Rental Businesses. The staff was friendly and the collection/drop off process was smooth and efficient. I am extremely happy with my purchase.

QEEQ's booking process was easy to follow and chatting with customer services helped me with all my questions on the lead up to the day I had to collect the car.

The car was not there on arrival. I had to wait an hour whilst management finished in order to make a decision. They tried to offer another type of car instead which would have been a downgrade...I said no They then drove the dirtiest car inside and out, to me that has clearly come from the queue from drop off. The told me that fuel was cheaper on drop off, but charged more for it. They also took a security deposit that they have yet to return Not happy