CAR RENTAL REVIEWS ON DOLLAR AT KONA AIRPORT, KOA

The service was very good.

Overall good, except for being misled by GPS when returning the car, which took some time. Everything else went smoothly.

It's fine.

同一車種が他社より安く借りられるのでいつも利用しています。

直線予約より安価にレンタルでき満足しています。

Very good

Not bad.

カウンタースタッフはさほど愛想よくはありませんが、比較的テキパキとしていて１０～１５分ほどで受付完了しました。予想していた車は、JEEPでしたが配車されたのは日産のＳＵＶで、乗る前は微妙な気持ちになりましたが、日産のＳＵＶがとても状態の良い車で非常に快適でした。ネットでこんなことありましたぁ＝みたいな心配してたトラブルはなく、スムーズで返却時もチェックは1分で終了。空港行の送迎バスの5分ほどで到着し予定通りに次のフライトにゆったりと間に合いました。

Easyrentcars.comは予約しやすく、価格も一番お得でした。予約フォームに記載されている項目が、予約バウチャーに記載されていなかったので、心配になり2回も問い合わせしましたが、非常に反応早く対応していただき、すぐにレンタカー会社に確認したようで即日大丈夫ですと返答をいただきました。 実際現地でも全くトラブルなくすごく助かりました。

The car was a bit old and fully manual, but everything else was fine. Luckily, I only rented it for a day.

Very satisfied

特に無し

使い易いです

Dollar was trying to sell me extra insurance albeit my full AXA insurance, they told me it was not valid

We had a flat tire and tried to reach roadside assistance via Dollar Rent a Car. we were on hold for an hour and decided to drive to the nearest Dollar. Once we arrived they immediately gave us a new vehicle. Although they were very responsive with the new vehicle being on hold for and hour and calling several times to reach someone was not good customer service.

The initial booking was great and everything went fairly smoothly. The only downside was having to wait to collect the car. It was an hour and more. The place was busy. After collection everything was fine.

Still a great way to get a rental car. Many thanks.

The car was a bit old and had manual locks for the doors. I had to use the key every day to open the front two doors, and the rear doors had to be unlocked from the inside. It was frustrating, especially for someone short.

Easy smooth process, no complications with my drivers license from australia, staff were friendly

Good price, easy booking

Very friendly staff and we got an upgrade to a Cadillac. Fantastic experience. Building is about 5 mins away by shuttle bus. Had to wait about 10 mins to arrive.

Very fair price and great savings with coupons.

The rental was supposed to only hold a pre-authorization and include a service for returning the car without a full tank. I specifically asked if it was just a pre-authorization, and they confirmed it. I assumed the fuel service was included, but it turned out to be a prepaid fuel option by default. They kept pushing insurance and insisted on adding it. Finally, the rental agreement through this company got canceled—too disappointing.

Quick, helpful and nice car.

Easy and efficient

Average

In the USA, it’s pretty good to finish queuing within 20 minutes.