Very convenient, the car pickup process is quick, and returning the car is as simple as parking at the airport.

Overall good experience. We purchased full insurance on QEEQ, and there was no additional upselling here. AVIS had the longest queue, and we waited for about twenty minutes, but the process itself was quick. We originally booked a Subaru but were given a Toyota CHR instead. The car had over 30,000 kilometers on it, but it worked perfectly during our road trip.

There were not many people in line at the airport, but processing each person took about ten minutes.

There was no Chinese-speaking staff when picking up the car, which caused the process to take over half an hour!!! Did not purchase their expensive insurance!!! The staff told me the car had damage (after about 10 minutes of poor translation), but I couldn't understand where the damage was, how many spots, or if it would affect driving!!! When returning the car, I drove around the airport three times before finding the designated drop-off location. The navigation was useless (couldn't direct to the specific location)!!! Trying to contact the rental company was impossible (couldn't understand English, no Chinese-speaking staff)!

Friendly and very good.