The place of pick up did confuse me on booking but other than that a great rental experience!

Car was c3 and not a focus.

Straightforward booking through QEEQ.

Overall good experience with the rental. Confusion about the extra option of automatic refill of the car. On the rental agreement I noticed (a bit late) that I had agreed to this option, which I had not agreed to upon pickup. As a result I did not fuel it up myself, (since I thought the rental company would do this) for which I had to pay an extra charge. This was not good and not clear and not agreed upon rental.

Very good and professional rental experience

The counter staff was extremely helpful and friendly.

Will not use again

The big problem was after I dropped the car off. I left the keys in their office, on their desk. there was no one at the desk at the time and I thought this would be more convenient for them. There were staff from other car rental firms in the same office. Because I left the keys on the desk and not in a box, I was fined 60 euros. There was no indication that this would happen in the documentation. No harm came to the vehicle because. My impression is that thrifty uses any means it can to extract more money from its customers.