BORDEAUX CAR RENTAL REVIEWS

Great

Car was fine. Guy at the counter was very aggressive in upselling insurance etc. Made it seem like it wasn't optional. I had to challenge him to get him to remove the extra insurance and he said "we should at least add the breakdown cover for only €5 per day" and made it sound like I had no choice. Was not a pleasant experience.

Qeeq was great as always

Excellent contact less pick up and drop off

All good

The staff at the desk were welcoming and spoke good English. However, we were charged more for a larger size car as the staff informed us that no cars in our booked category with built-in Satnav were available. This added to the cost of our hire.

The Rentscape agent was kind, welcoming, and made an effort to get us a vehicle 30 minutes before our appointed time. Good marks! The agency does not accept American Express which caused us some consternation as we used this card to book on Qeeq and Amex Assurance covers rental cars in France. the vhecile was not a recent year Audi and lacked some basic "mobile pairing" features. It also was not spotless. Rentscape should update it's fleet, accept American Express and be very attentive to exterior car cleanliness.

I find Qeeq optimal. I was nervous that such a turn key solution would work. But it was seamlessly accepted. Bravo Qeeq Com. I have shared our positive experience with others!

Quite satisfied

All good, thanks

All good, thanks

Satisfied

Highly efficient. Almost no queues, and the staff were very friendly.

Very good, and they upgraded our vehicle for free.

See above

The service was excellent and friendly. It was very convenient to return the car.

Excellent service.

Not bad, both pickup and drop-off were relatively quick, but the service lacked attention to detail. They didn't personally guide us to the car or inform us about which type of fuel to use, which wasted our time.

professionals, everithing ok as usual

always ok, thank you for whatsapp communication

Great service, convenient pickup, friendly staff, deposit returned on the same day.

There was empty bottles of window fluid. It was a little crisis! The car should me clean before deliver to the customer

I tried to pay the rest of payment on 3 days before pickup. It didn’t work! It should be a possibility for customer.