If you want to spend at least an hour waiting to get to the Route Car Rental Location, choose us

m.soroka

United States

Reviewed: Tue, Apr 9, 2019

About Routes: 5.7 /10

It is totally unacceptable and unreasonable to have people first be taken by the "rental car" bus to all other car rentals and then be told to take another shuttle to get to Routes. The time involved is excessive and you are not informed about this before hand. I had to wait in line at the other counters to be told to go outside and take another shuttle van to your location.

Routes

Chicago O\'Hare Airport(ORD)

Chicago

United States

Economy | Kia Rio or similar

2-day rental

Relevant Reviews on Routes Chicago Airport

D.Misch

United States

4-day rental

Intermediate | Toyota Corolla or similar

Routes

Chicago O\'Hare Airport(ORD)

Chicago

United States

Reviewed: Sat, Nov 9, 2019

“Unpleasant pickup process.”

About Routes: 8.7 /10

Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.

About QEEQ: 8.0 /10

D.Le Fevre

United States

4-day rental

Economy | Toyota Yaris or similar

Routes

Chicago O\'Hare Airport(ORD)

Chicago

United States

Reviewed: Tue, May 21, 2019

“I was incredibly unhappy that I did not get the economy car I had rented and instead got an SUV.”

About Routes: 7.7 /10

I wanted the car I rented, an economy car. I did not want an SUV. I doubt that I would rent from Routes again. Although I rented for a reasonable price, the add ons for insurance, some of which I did not really need, I found very irritating.