Win win win

The staff had a lackadaisical attitude, chatting casually, working inefficiently. It took 30 minutes to pick up the car and another 30 minutes to complete the paperwork. Very unprofessional! Even after returning the car, I was charged after 20 days. I will not rent from this company again. I don't know how this platform selects rental companies. Routes is terrible!

it is off site to the usual rental area but they are great and send a shuttle to collect you and drop you off at the airport. otherwise easy to deal with

good to deal with - only issue is clarity in booking. please make it clear what insurance is required so that it can clearly be purchased with the booking. please also include the tolls option so people are aware

I loved being able to have a car this tie around on my trip visiting family. The staff was friendly and helpful. I will definitely use this company again when I come to Chicago!!

Difficulty in finding the location. Had to change 2 shuttles.

Ms. Vicky at the counter was courteous, professional and friendly. Kudos to her.

Picked up 12:30 am after flight delays and staff was still there from airport to location and I was driving away in 30 minutes

Online Cost was extremely competitive