They did not truthfully inform about the pre-existing damages to the vehicle.

The rental location is very close to the hotel, just a 10-minute walk. There were not many customers in the morning. We originally booked a Dodge 7-seater, but we got upgraded to a newer and more comfortable Toyota Sienna. The paperwork was simple and took only 15 minutes. The return location at the airport offers 24-hour service, and the return process was even faster. The inspection was done in less than 5 minutes, and the staff confirmed everything was OK. Additionally, a driver took us back to our hotel, which was very considerate!

Like: In and out quick

Like: They were out of kind if car I reserved and ended up in a truck. They gave me same low rate regardless and we enjoyed the truck. Good customer service.
Dislike: The only com0laint I had is that the costs/financial chages,were confusing.

Like: The staff was excellent, very friendly and helpful. Location is great, right near the interstate.
Dislike: Not initially clear that I was renting from Enterprise. Once I called the number on receipt things went smoothly.