Inaccurate pricing

I had a very bad experience with Green Motion on pickup. Due to weather in my departure city I arrived early and tried to pick up my car 4 hours early. I was more than willing to add an extra day to my rental at the rate I booked with you. The counter personnel was rude and then told me it would be $200.00 to get a car 4 hours early. I waited the 4 hours and then they charged me more than agreed upon in my rental agreement with easyrentcars.com. You are reimbursing me in the next couple of days. It was a lot of hassle and extra effort. I would prefer not to use Green motion in the future. This is the 4th time I have used easyrentcars in the past 8 months and I do think you are a good company but should stop using Green Motion.

Long line at pick up location which is not at the airport. Green motion has a shuttle that picks up at the airport and the car lot is 10 minutes away. Took 1 hour from arriving at Green motion before I was able to complete the paperwork and drive off the lot. Very short staffed.

Easy to use and book cars.

The check in process would have been faster if I had brought my ins card.

excellent idea

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