Vehicle had smaller boot than what was booked, but otherwise a good vehicle.

The counter staff exhibited strong racial discrimination.

The service attitude was excellent, and their efficiency was high.

The queue time at the airport counter was too long when picking up the car. They tried to upsell a rescue service (we had already purchased full insurance at the time of booking and were unsure if it included rescue). Then we used self-service to pick up the car. Returning the car was at the T3 terminal in Perth. We drove around a bit before finding it. The staff was very good. Because we bought the rescue service, we needed to pay in cash, so they personally drove us to the airport counter. The service from the young man was excellent.

Hertz is a great car rental company with new good condition vehicles in stock, so no complaints.

Everything was perfect. Staff was helpful, we got our requested car, the car clean & nice.

Easy to book through this app. Highly recommended