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Totally cheating!!! Never rent from Budget ever again

Reviewed: Sun, Apr 14, 2019
About Budget: 2.0 /10
I paid at EasyRentCars. I presented my voucher to the counter at Brisbane airport. First, the man up-sell me for a bigger car. I said no. I clearly remember I declined the Excess Reduction ('ER') insurance coverage at the counter. The man asked to me to sign on his little 6" screen. He didn't print me the contract as he said they're going paperless. However, I found my credit card is charged more than double of the car rent for this ER insurance. The email contract showed I accepted the ER insurance which I surely I didn't. I won't rent from Budget ever again.
Intermediate | Toyota Corolla or similar

Relevant Reviews on Budget Brisbane Airport

Sidney Zimmerman

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Reviewed: Sat, Aug 17, 2024
About Budget: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Rupert Sophy

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Reviewed: Tue, Mar 3, 2015
About Budget: 8.0 /10
There is a car rental counter right at the airport exit. You only need to provide your name to process the car pickup. The staff at the rental company are friendly. After filling out the necessary forms and providing the required information, you will receive the keys. The car can be picked up at a nearby parking lot with staff assistance. Returning the car at a different location was also smooth.
About QEEQ: 8.0 /10

Scott Tate

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Reviewed: Mon, Jul 25, 2016
About Budget: 10.0 /10
Very quick and easy process. Highly recommended!
About QEEQ: 8.0 /10

Hedda Babbitt

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Reviewed: Mon, Nov 23, 2015
About Budget: 10.0 /10
Convenient
About QEEQ: 10.0 /10

X.Zhaoling

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Sat, Aug 17, 2019
“Value for money for the car we got”
About Budget: 10.0 /10
Easy and fuss free
About QEEQ: 10.0 /10
Good deals and ease of use.

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