beward hidden fees

We will never use right cars again because they ripped us off with overpriced insurance. We should have been told upfront about any law requiring extra insurance which they said we had to buy.

Got me a good deal.

This has been the worst rental experience I’ve ever had! The guy at the counter was so rude and aggressive, he tried to force me to add their insurance when I had insurance from EasyRentCars already! I then refused the car! Zero out of 5

Awful local office. Rude staff. Inefficient. Understaffed. FYI unreasonable requirements like SHOWING insurance certificate (other companies do not require this) and $13.99/day for tolls (when other companies charge $9) But biggest issue was rude staff. Girl who called herself “manager” had poor communication, and when I was aghast, she refused to rent me the car. Fine, but she also refused to give me refund. And she supplied me with 2 phone numbers, neither of which worked. I called both eight in front of her. When I pointed this out, she didn’t care and said to leave. She kept my money and gave me no car and no one to contact. It was so bad I actually took video of the process bc no one would believe it was so bad .

This was the WORST car rental I have ever experienced. There was no wiper fluid, the engine light would not go off, there was a terrible ticking sound from the steering column when you made turns, the air pressure light wouldn't go off, the car was dirty, the pick up experience was terrible, and the FORCED me to take the extra insurance, even though I already had insurance through state farm. NEVER AGAIN.

ABSOLUTELY AWFUL. Bait and switched, and claimed that Supplemental Insurance was required by law when it fact it was not. Bold faced lies from the car rental company, still waiting for my deposit return despite it already having been three days.