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Live chat Email us Service Code: 3529925359
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Good overall, would use gold car again. Have in the past with no issues too.

Reviewed: Tue, Sep 21, 2021
About GOLDCAR: 7.0 /10
Have not received refund yet but told it could take 10 days. Car had scuffs but identified on paperwork at collection. Overall a good transaction, wait not too bad, car clean and tidy and no issues when using.
About QEEQ: 10.0 /10
QEEQ told me via chat I would only need to pay for the fuel used ie fill up before returning. When collecting vehicle apart from the deposits which I was expecting I incurred a charge of 7€ of airport charge which I was not expecting. Not the end of the world but not aware
Mini | Fiat 500 or similar

Relevant Reviews on GOLDCAR in Spain

p.gray

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Mini | Fiat Panda or similar
Reviewed: Tue, Nov 28, 2023
About GOLDCAR: 8.0 /10
car was a little smaller than expected we have driven a Panda before and found this a spacious vehicle. we were given a Toyota Aygo and this was a lot smaller
About QEEQ: 10.0 /10

D.Holcombe

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Compact | Ford Focus or similar
Reviewed: Mon, Mar 9, 2020
“You won’t put this on your website”
About GOLDCAR: 8.0 /10
It’s the same old problem with pressure selling unwanted policies, almost in a threatening manner, I will not use you again I’m afraid.

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Economy | Volkswagen Polo or similar
Reviewed: Sun, Oct 6, 2019
About GOLDCAR: 8.7 /10
No parking on returning car.
About QEEQ: 10.0 /10
All good

R.Stolinski

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Mini | Smart Forfour 2 Doors or similar
Reviewed: Wed, Apr 24, 2019
“Very happy”
About GOLDCAR: 8.0 /10
Great overall Car, customer service all good
About QEEQ: 10.0 /10
Price protector worked it's magic very happy Will use easyrentcars again & with out doubt will tell everyone I know to use them as well.... very happy Thank you very much

L.Bray

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Small SUV | Nissan Juke or similar
Reviewed: Sat, Apr 20, 2019
“Car we got was great once we got it. Rental staff extremely rude”
About GOLDCAR: 8.7 /10
Waited ages to be served. Once serves we have a very rude lady. Wanted to charge me airport location tax dispute taxes being included in the chargw.. says it's not included as cheap rate and says in terms on goldcar website. Lady then said I had to pay fuel surcharge of €135 which is refundable if return full. That was fine. Then she said I had to take out there personal insurance. Explained I had insurance excess which she said wasn't going to cover their rental which was utterly rubbish. After 30mins had passed, she reluctantly took the €1400 blocked swipe of my car and we was on our way. Very very rude and told me not to shout at her which I honestly wasn't doing. She was mis-selling which not give me all options. I assume they are on commission. Kept saying that a 5p dent or a scratch would cost €700. I'm a careful driver having driver loads of hire cars before and never had so much bother getting a car. It was almost 11pm at this point. Once it was sorted, the car we got was nice and did the job. It was cheap for a reason .. there is no customer service. Be warned there might be hidden charges so also check goldcar website. There rating is also low and branded as robbers. It's true. Will never use again.
About QEEQ: 10.0 /10

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