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Live chat Email us Service Code: 6198805219
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FATAL

Reviewed: Wed, Nov 24, 2021
About MEX: 5.0 /10
Pésimo servicio. De entrada tuve que pagar adicional un seguro básico para responsabilidad a terceros siendo que en la compra por medio de qeeq en la hoja decía abajo que ya no había nada más que pagar. Renten los carros por default con ese seguro sin darle la sorpresa al cliente que tiene que pagar otros 4 mil pesos (mínimo). No se si eso sea bronca de qeeq o de MEX. Luego al hacer el pago no aceptaba la tarjeta y empleado me insistía que pusiera bien el nip (asumiendo que lo estaba poniendo mal) y lo que no servía era su terminal. Hasta que no le dije que usara otra terminal y le solucioné el problema. Luego al entregar el carro resultó con un tallón que según ellos era nuevo, y ya lo traía, el carro estaba lleno de rayones y tallones y ese que me cobraron era algo mínimo que se quita con polish y me descontaron $800 pesos del depósito.
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Compact | Hyundai Accent or similar

Relevant Reviews on MEX in Mexico

Edwin Vergara

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Economy | Kia Rio or similar
Reviewed: Thu, May 22, 2025
“Excelente servicio de Méx”
About MEX: 9.0 /10
Tuve que volver a crear una nueva reserva porque no se puede extender contrato
About QEEQ: 10.0 /10
Todo bien deberían dejar comprar seguro mientras no se recoja el vehículo

Zachary Congreve

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Reviewed: Thu, May 1, 2025
About MEX: 8.0 /10
I barely had to wait when I arrived at the store, the staff were very friendly, and we could use a translation app to communicate when there was a language barrier.
About QEEQ: 10.0 /10

Simon Gibson

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Reviewed: Sat, Nov 2, 2024
About MEX: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

J.TORIZ ROMERO

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Small SUV | Hyundai Creta or similar
Reviewed: Thu, Aug 4, 2022
About MEX: 9.0 /10
Personal muy amable desde el momento que lo reciben a uno en el aeropuerto.
About QEEQ: 9.0 /10

Name

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Luxury SUV | Hyundai Creta or similar
Reviewed: Thu, Feb 7, 2019
“MEX will try to force you into upselling additional car insurance even if you have already purchased”
About MEX: 8.7 /10
They tried to make me sign a paper that I would be have to pay for the $29,000 cost of the vehicle if anything happened to it that they saw no insurance purchased for this rental. When I refused they charged me $137 insurance fees. This $137 was more than 2x the cost of the insured rental. They did not have WiFi available so it was hard to debate the counter rep to see the fine print so they bullied me into getting the additional coverage. This started my vacation off poorly.

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