Good, with the exception of the rental office running on regular business hrs and not airport hrs

The rental company kept pushing insurance upon arrival. If I hadn't repeatedly emphasized that I already purchased full coverage and didn't need it, they would have directly charged me for the insurance fee. The payment for a full tank of fuel seems to be mandatory and not just a pre-authorization. It takes about a week to get the refund, which could lead to exchange rate losses.

There are two issues: First, the car condition. Initially, I was given a reserved Jeep, but upon inspection, I found the tires were uneven and severely damaged. When I started the car, the tire pressure warning came on, so they replaced it with a Yaris, which wasted time. Although the Yaris was very new, it felt extremely light and unstable, which was quite disappointing, even though they claimed it was in the same category as the Jeep. Second, the fuel policy. Unlike other car rental companies, they insisted on checking the fuel receipt when returning the car. I refueled about 40 kilometers away, and while the fuel gauge showed 8 bars, they still claimed it wasn’t a full tank and charged me a refueling penalty of about 25 euros. Today, I even received an email saying there was a 4.95L fuel shortage. Other companies just check the fuel gauge when returning the car, but this was the first time I’ve experienced needing a receipt and verifying the gas station location. Moreover, when I picked up the car, the gauge also showed 8 bars, so how am I supposed to know if it was truly a full tank to begin with? In summary, I will not rent from this company again.

Great service. Just remember to take photo of every inch of car outside and inside.

everything was perfect

The efficiency is quite good, but I was a bit disappointed with the diesel car. Fortunately, the fuel consumption is okay.

El coche olía a tabaco. Una puerta del coche estaba mal, hacía muchísimo ruido al abrirla/cerrarla. Muy incómoda durante todo el viaje. El bus de cortesía que me debía llevar desde el aeropuerto hasta recordgo, tardó 25 minutos