Very satisfied. Initially, the car couldn't connect to Bluetooth, but the staff immediately replaced it with another model of the same type.

Very satisfied, the car was in excellent condition.

The rental location is in the city center, which is quite convenient. We walked around the city before picking up the car and there was almost no queue. The staff's attitude was average. They didn't check the order carefully and still asked us to pay for an additional driver. It took some effort to communicate in broken English and show them the order before they understood. This made me a bit anxious since my English isn't very good. A kind lady from Guangdong helped us with the car pickup, and she was pretty friendly.

Very satisfied! I booked a CAMRY, but I got a RAV4. Waited in line for 20 minutes. The car was very new and clean.

Initially, they gave me a car larger than the one I booked (I reserved a 7-seater SUV). I was about to accept it, but it felt too big to drive comfortably. I went back to explain my concerns, and the staff was very nice and accommodating. They persisted and eventually found the model I wanted.