They upgraded me to a midsized car for the same price.

No power windows in car. They would've been helpful in the Orlando's heat to down the windows to get some fresh air in.

YOr counter staff were rude and not helpful. Now Im being charged with charges that I already paid previously and they keep trying to charge my account $52 and $26.70 for what? I prepaid my $81.89...

Girl at desk mumbled something about my car would be brought out front waited for 20 minutes finally went back in side to find out where it was and was told by someone else the car was in the lot out front also told it was brand new only 400 miles no damage to it , found a big door ding when we got to hotel . This bothered me all week thought they would try to say I did it. Thankfully they said nothing on inspection when I dropped it off

Waited over 2 hours because they didn’t have any vehicles in the class we PAID for. We received a vehicle from a cheaper class which we did not get reimbursed for.