From the United States
+1-8007618913
From Canada
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+44-2035140670
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+81 3-4578-4029
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From other countries or regions
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From Taiwan (China)
+886 2 2656 3571
Live chat Email us Service Code: 4358946314
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Satisfactory - helpful staff

Reviewed: Thu, Jan 27, 2022
About Thrifty: 7.0 /10
Counter staff were friendly & helpful The car was ok but smelled of cigarettes which I reported before I left the facility. I left my handicapped sign by mistake when I returned the car - I have tried unsuccessfully to contact the Hertz counter at the airport where I returned the car - I will be back in the next 2 weeks & hope I can retrieve it then.
About QEEQ: 8.0 /10
It was Ok - I need to talk to someone in your customer service - I paid for a year in August for what I believe was Diamond service but not sure now what I am getting For my $!
Economy | Chevrolet Spark or similar

Relevant Reviews on Thrifty in United States

Roberta Walton

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Reviewed: Wed, Oct 16, 2024
About Thrifty: 8.0 /10
Overall service was fine, but the queue was a bit long.
About QEEQ: 10.0 /10

Hilary Addison

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Reviewed: Mon, Jul 15, 2024
About Thrifty: 8.0 /10
I went to pick up the car two hours early and asked if they could adjust my booking time. They said they didn't have the car I reserved and made me wait for two hours. Eventually, they gave me a Mirage G4 instead of the Nissan Versa I had booked, claiming it's the same class, but I thought it was worse. However, the car was very new. The return service was excellent; I was a bit late, but after I explained, they backdated the return time and didn't charge any extra fees. I initially planned to return the car at a different location, but with QEEQ's help, I changed it to the original location. They also refunded the one-way fee, and QEEQ's service was great.
About QEEQ: 10.0 /10

J.Davies

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Convertible | Ford Mustang Cabrio 4 Seats or similar
Reviewed: Sat, Nov 16, 2019
About Thrifty: 6.3 /10
No issues with the car or the price however the car was filthy when I collected it. It hadn't been vacuumed, had rubbish and bits of food in it. I could barely see through the windscreen which was borderline dangerous. First thing I did on reach ok ng my accommodation was handwash and vacuum the vehicle.
About QEEQ: 9.0 /10
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J.Garcia Renteria

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Mini Van | Chrysler Pacifica or similar
Reviewed: Thu, Aug 8, 2019
“I got a great deal for a mini van ! Thank you!”
About Thrifty: 9.3 /10
Good van! No issues at all. Thanks!
About QEEQ: 10.0 /10
Looking forward to booking another car soon.

D.Lee

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Intermediate | Mazda 3 2 Doors or similar
Reviewed: Tue, Apr 23, 2019
“Great Prices, Great Website, Great Service.”
About Thrifty: 10.0 /10
Thrifty did a great job. Long line but it moved quickly :-)
About QEEQ: 10.0 /10
Everything was great! My first time using easyrentcars and You’ve definitely won my business.

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