1. The staff aggressively pushed for insurance, which took 10 minutes of back-and-forth; 2. The booked car was supposed to be a 4WD, but they provided a 2WD. Encountered snowy mountain roads and had to purchase snow chains, costing over $200.
Pick-up process was smooth and service was good. But as usual, there's always some confusion around insurance - it seems like the one I got from QEEQ.COM was insufficient and was asked to buy additional insurance so do take note of this. Perhaps, you don't need to buy it from QEEQ and just get it directly from the car rental company in the future.
About QEEQ:8.0/10
Booking process was smooth but as usual, a lot of confusion around insurance coverage - I have faced this multiple times at the counter where the staff member tried to upsell more insurance saying that what I got from QEEQ.COM is insufficient.
Overall pretty good! Perhaps because I arrived at night, the staff on duty were older, making communication a bit difficult. The vehicle performed well, was fuel-efficient, and had excellent cargo capacity. It carried one 30-inch, one 28-inch, two 26-inch, three 24-inch, and one 20-inch suitcase, along with five backpacks.
I was given an old Hyundai Sonata with high mileage. The staff secretly charged road assistance fees and daily toll fees, which I absolutely didn't need.
The price is affordable. When picking up the car, the staff recommended this new car that had only done 291 miles. I drove over 3800 miles, and it was great. Returning the car was very quick and convenient, located in the first-floor parking lot.
Pretty satisfied overall. There were quite a few people, so I had to wait in line. Although it's not a Mazda 3, the car was easy to drive and had plenty of space.
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