Overall good

Ace charged the One way fee although i mentioned to the counter staff that i already paid via Easyrentcars and showed the Booking Slip with One way fees is included. Ace counter staff said EasyRent should not charged us instead Ace suppose to charge the Fee and i have paid without any choice. Now i am disputing with Easyrentcars. They are still on investigation. Already 20days gone , just received email asking for Final Invoice. Ace Cars and time taken to Pick up and Drop Off was Excellent.

Everthing is Excellent.

The pick up process is terrible, number never works but been lucky to find a bus there but not a good customer experience

Waited quite a while and wondering if the pick up will come at the airport. It will be good if someone actually pick up the phone and speak to me to inform about the airport pick up

Great value for money. You do need to wait for the shuttle at pick up and drop off, so make sure you take this into account. Will definitely use it again.

Like: Car was up to expectations and the lady served me was very friendly and helpful, knew what she was doing as well. I wish i could remember her name to mention it in the feedback
Dislike: Nothing