Every time the car starts, it shows a need for professional maintenance service. Additionally, the vehicle does not display the total mileage or the mileage for the current trip.

High charges, aggressive upselling, downgraded vehicles, and poor service experience. The queue time was extremely long. The focus seemed to be on upselling—offering vehicle upgrades and additional insurance. In the end, we were given a downgraded car.

Satisfied. The staff member was very handsome. The service was good, and it was easy to manage even without English by using a translation app.

We interacted with a Chinese staff member. The young gentleman was very helpful and patiently answered our questions.

Scam company! Twice, they blamed existing scratches on me and charged me over 6000 RMB conveniently matching the insurance deductible. Even with clear videos showing the scratches were already there, they ignored it. Don't be tempted by cheap prices; rent from Budget or Avis. I'll fight them to the end and sue them. This hassle has already wasted half a month of my time! It's outrageous! The local staff wouldn't answer calls or emails, and although they're only supposed to hold a few hundred dollars, they have the power to overcharge your card!