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Good, but pick up experience/ instruction can be improve on.

Reviewed: Tue, May 31, 2022
About Europcar: 8.0 /10
Europcar staff at collection point is good and helpful, however the collection point was confusing as it was off airport.
About QEEQ: 8.0 /10
The off airport pickup point was pretty confusing as the instruction wasnt very clear. The staff at the phone helpdesk was quite helpful but was refer to a wrong location and spend quite long moving around to get the correct location.
Economy | Kia Rio or similar

Relevant Reviews on Europcar MELBOURNE TULLAMARINE OFF AIRPORT

Ira Julia

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Reviewed: Sat, Jan 19, 2019
About Europcar: 2.0 /10
They said we could just hand over the keys when returning the car. However, after returning home, we received a charge without any explanation.

Nav

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Full Size | Holden Commodore or similar
Reviewed: Tue, Feb 25, 2020
About Europcar: 10.0 /10
Wonderful car but pricey
About QEEQ: 10.0 /10
Best car rental app

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Full Size Van | Toyota Commuter 12 Seats or similar
Reviewed: Sun, Aug 4, 2019
“Bad experience”
About Europcar: 4.3 /10
They are not in business, They look like don’t want to give you the car.
About QEEQ: 10.0 /10

Alvin

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Large SUV | Toyota Kluger or similar
Reviewed: Mon, Jun 17, 2019
“Will not use europcar anymore, but will use easyrent again”
About Europcar: 3.7 /10
U guys really need to work on ur counter, they are not friendly, slow in responding customer, and ur booking process awfully long. When returning car, no attendance at ur office at 9 am, eventhough clearly stated that office hour 8:00 to 16:00

M.YEUNG

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Economy | Kia Rio or similar
Reviewed: Sun, Feb 3, 2019
“very good!”
About Europcar: 9.0 /10
i waited for so long for the delivery bus. And i missed 2 buses because i didn't know that reservation is needed!
About QEEQ: 10.0 /10

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