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Search for Europcar Car Rentals in Melbourne

Poor communication, unfriendly and inconsiderate staff

Reviewed: Thu, Jun 9, 2022
About Europcar: 9.0 /10
Poor communication to customer I requested for a Mercedes Benz and on nowhere on my booking confirmation that it states clearly that I must have a credit card. I was denied the car of my choice as I don’t have a credit card. They did not accept my debit card. The manager at Europ car classified your website as “dodgy website”. There was no mention of a specific amount of deposit, I was asked to pay $500 before they can release a car of my choice even though I’ve been denied my preferred car- Mercedes’ I was given a car called GM, which took more time for me to understand it’s logistics and I have a child with me I rate this the worst travel ever
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Per your reservation, two credit cards under main driver's name are required for pick up. Please kindly refer to the terms and conditions on our website and your Voucher. Thank you for your understanding.
Mercedes-Benz A Class image
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Compact | Mercedes-Benz A Class or similar

Relevant Reviews on Europcar MELBOURNE AIRPORT

Joyce Fowler

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, May 19, 2025
About Europcar: 10.0 /10
Very efficient.
About QEEQ: 10.0 /10

Victor Forster

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Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Feb 14, 2025
About Europcar: 4.0 /10

LMS

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Small SUV | Audi Q2 or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Tue, Oct 29, 2024
“Near new Audi Q2 from Europcar”
About Europcar: 10.0 /10
Yes car was near new and fantastic.
About QEEQ: 10.0 /10

F.Ferro del Valle

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Compact | Kia Cerato or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Aug 21, 2019
About Europcar: 6.7 /10
Car unusually old.
About QEEQ: 10.0 /10

Julie

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Medium SUV | Mitsubishi ASX or similar
Europcar
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Jun 7, 2019
“Easyrent Cars are very good to deal with.”
About Europcar: 10.0 /10
Great car, but they charged us for 6 litres of fuel just after we filled it where it clicked of twice at the pump. An issue to still be resolved with Europecar.
About QEEQ: 10.0 /10
Easyrent cars are great to rent through

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