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+49 6107 6353100
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00308 491 0209
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Live chat Email us Service Code: 1863253268
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Routes value for money

Reviewed: Fri, Apr 26, 2019
About Routes: 8.0 /10
This location seems totally unprofessional and unorganized. There are cars everywhere. It also is an airport parking location for paid customers. Be prepared to spend some time here and also unlike the other major car rentals, this drop off requires you to stand in the line again to return a vehicle.
About QEEQ: 10.0 /10
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Chicago Airport

D.NORMAN

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Economy | Kia Rio or similar
Reviewed: Tue, Sep 24, 2019
About Routes: 5.7 /10
Should have been told in the email that outlined process that there would be a van, that it was offsite. No one we asked at the O’Hare car rental area recognized the co from email. Lost a lot of time trying to figure it out.

R.Kontra

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Sat, Aug 24, 2019
“Excellent price but service at the counter was very poor in checking out and in returning the vehic”
About Routes: 7.0 /10
Routes did not have the vehicle I ordered. I was forced to take a smaller vehicle than my needs required. I got a very inexperienced counter person who was receiving no help from the other staff. It took a lot longer than It should have. Parking lot was very packed with cars. No room in the lot.
About QEEQ: 10.0 /10

J.Davis

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Economy | Kia Rio or similar
Reviewed: Mon, Jul 22, 2019
“I'll be back again!”
About Routes: 8.0 /10
The mileage and gas usage of the car was awesome. It was not what I expected but definitely a perk. The person who originally helped me did a good job. The person who helped me upon return was unprofessional and sort of rude.
About QEEQ: 8.0 /10
I didn't have a price drop but this was the most affordable car that I could have found. The location of the lot was easy to find and easy to get to. I appreciate the relationship between Routes and easyrentcars.com. I've already referred two people who have used the site.

UNHAPPY EX-CUSTOMER

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, May 8, 2019
“I WILL NEVER AGAIN USE EASYRENTCARS.COM EVEN IF THE RENTAL IS HALF THE COST”
About Routes: 2.7 /10
THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

C.Pitter

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Economy | Kia Rio or similar
Reviewed: Tue, Feb 5, 2019
“Your location is not at the airport as the other car rental place. I was told you are working on it”
About Routes: 8.7 /10
Staff is polite and respectful. Although, I could see that the staff was buzy, they kept a smile. They worked as a team. Good job on the staff
About QEEQ: 10.0 /10

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