Pick up at airport took 45 minutes and another hour to get car was very frustrating way to start vacation

Easy to use

Waited a LONG time to get the car. Apparently the employees were on break in the back room and couldn't be bothered by the long line at the desk.

The service was terrible. Agent made it extremely difficult for me even though I had rented with them previously. The paperwork provided stated I received a full tank of gas when in reality it was it was nearly empty when I received it. There was damage on the vehicle that the agent glossed over and attempted to not list. I was required to call my insurance company directly even though I was able to provide proof of full coverage that was required. I felt as if I was discriminated against and felt like they did everything within their power to up charge me or get me to cancel. For the second time I was informed the vehicle I reserved was not available and literally gave me the exact same story the previous rep told me as if it was scripted. I will be sure to let everyone know of my experience.

Terrible service! Took 45 min to get shuttle and only one staff to deal with 4 customers! Never again

Car had 2 bad front tires. Also was charged hidden fees.