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Fox service sucks.

Reviewed: Fri, Apr 26, 2019
About FOX RENT A CAR: 6.3 /10
Counter staff was absolutely dreadful, I got charged $23 and change from the deposit for...I have no idea what, I didn't want to stand in line for an hour to find out...would not use Fox again. Also, you have to pay for your spouse to drive, so Fox is not as inexpensive as you initially think.
Full Size | Toyota Camry or similar

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

B.Stephen

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Medium SUV | Hyundai Santa Fe or similar
Reviewed: Sat, Jul 20, 2024
“ecline all upsells from Fox”
About FOX RENT A CAR: 10.0 /10
Make sure you have your insurance covered before you get to the counter and then make sure you decline everything Fox offers you. They give you the hard sell and it will be very expensive.
About QEEQ: 10.0 /10
Service was very easy to use.

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Compact | Toyota Corolla or similar
Reviewed: Tue, Dec 17, 2019
“Great price but very poor service - it should not take over an hour to get your rental car!”
About FOX RENT A CAR: 6.3 /10
There were only 2 people working the counter when I arrived. I waited in line for 15 min before it was my turn even though I was first in line. It took another 20 min for the person to try to upsell me to a larger vehicle, 4-wheel drive, GPS, insurance, etc. Then I had to wait another 30 minutes for my car to be ready. It apparently was the only mid-size car they have and instead of just upgrading me for free, I had to wait 30 min for them to wash, vacuum, and fill up the only Camry in their fleet. And they weren't exactly in a hurry.
About QEEQ: 10.0 /10
Booking was easy. Not sure why the pricing changes so drastically from day to day but the price I paid was very good. There was no price drop this time after I made my reservation.

G.Gilbert

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Medium SUV | Jeep Compass or similar
Reviewed: Thu, Aug 22, 2019
“Difficult return”
About FOX RENT A CAR: 7.0 /10
The Fox had confusing signs directing you to return the car in the wrong location. Once it was determined where to return the car, there was no employees directing you on where rot park or leave the car. We had to wait for an employee to give direct us and complete the transaction.
About QEEQ: 8.0 /10

L.Richter

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Full Size | Toyota Camry or similar
Reviewed: Sat, Jun 15, 2019
“EasyRentCars was great. Fox rent a car tried to scam me!”
About FOX RENT A CAR: 7.0 /10
The car was okay. What I didn’t like was that they tried to sell me a toll package that I didn’t need. They said I would based on where I was traveling but I never crossed one toll. That is flat out lying in order to sell more and I don’t appreciate that sort of practice at all!
About QEEQ: 9.0 /10
Easy to book but did have difficulty understanding the agent. Able to get me the price I wanted at last minute.

J.Larson

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Full Size | Toyota Camry or similar
Reviewed: Mon, Feb 11, 2019
“From the beginning to the end this was the worst ever car rental.”
About FOX RENT A CAR: 2.3 /10
Worst customer service ever Tried to extend twice(the night of being late and the next morning) Dropped of the car and it was an extra $200!!! Tried to use my debit card for the extension and they wouldn’t do it while I was the location in denver like customer serevixe said I could. On top of all that, I picked up the car and drove into bad snow weather and had to purchase windshield fluid and pull over every 5 miles to clear my windows so I could see!
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